Recover when identity theft affects credit

Secure accounts, create an official plan, and protect each file.

An account you never opened may be more than a routine error. Act quickly, using verified contact details rather than a message that may be fraudulent. IdentityTheft.gov can create a recovery plan based on what happened.

Contain the damage

Contact fraud departments of affected banks or lenders using numbers from official sites or statements. Ask them to secure unauthorized accounts and document the conversation. Change exposed passwords, strengthen authentication, and review transactions. Contact payment providers quickly; recovery is not guaranteed.

Report at IdentityTheft.gov and follow its personalized steps. Review all three reports through AnnualCreditReport.com. List unknown accounts, inquiries, addresses, and collections. Preserve letters, confirmations, records, and a timeline.

  • Do not trust a caller's link.
  • Never file a false identity-theft report.
  • Store recovery records securely.

Freeze each bureau separately

A security freeze is free and limits file access, making new credit harder to open in your name. Freeze separately at Equifax, Experian, and TransUnion and protect lift credentials. A freeze does not monitor reports, repair existing fraud, prevent all identity misuse, or stop activity on existing accounts.

Keep reviewing statements and reports. Follow the official plan when asking businesses and bureaus to block fraudulent information. If identity theft is not involved, use the ordinary error-dispute process.

  • Freeze all three files.
  • Contact existing accounts directly.
  • A freeze is different from monitoring.

Frequently asked questions

Does one freeze cover all bureaus?

No. Contact each bureau separately; freezes are free.

Does a freeze stop all fraud?

No. It limits new-credit access but does not fix existing accounts or prevent every misuse.

Where do I get a recovery plan?

Use official IdentityTheft.gov.

Sources

General education, not legal advice. Follow official instructions for your circumstances.